Client Service Concierge & Front Desk Coordinator

H&R Block, Inc.; Bryant (AR); On-site; USD 24,000 - 32,000; Part time

Job summary

H&R Block, Inc. is seeking aseasonal Client Service Professional / Receptionist in Bryant, AR to greet clients, manage check-in and scheduling, and support daily office operations. This in-person role offers exposure to tax professionals and a pathway into tax preparation or leadership.

You will handle phones, match clients with the right tax professional, maintain a tidy office, and protect sensitive information while working evenings and weekends during tax season.

Qualifications

• Experience working in a fast‑paced, client‑centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow‑through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check‑in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Fast-paced env

Interpersonal skills

Multitasking

Organizational skills

Office software

Microsoft Office

Microsoft Teams

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking aseasonal Client Service Professional / Receptionist in Bryant, AR to greet clients, manage check-in and scheduling, and support daily office operations. This in-person role offers exposure to tax professionals and a pathway into tax preparation or leadership.

You will handle phones, match clients with the right tax professional, maintain a tidy office, and protect sensitive information while working evenings and weekends during tax season.