Client Service Associate

Jackson Hewitt - 2790; Fairborn (OH); Presencial; USD 25.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Corporate discount program

Opportunities for advancement within 0

Tax preparation training

Continuing tax education

And More!

Descripción de la vacante

Jackson Hewitt - 2790 is seeking a Client Service Associate in Fairborn, OH. This role focuses on delivering exceptional client experiences in a welcoming, customer-service oriented office environment.

You will engage with clients, confirm appointments, and distribute marketing materials while supporting the office team. All backgrounds are welcome as there is emphasis on growth and learning in a tax-focused setting.

Formación

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsabilidades

• Engage with clients to ensure a positive experience.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials to visitors.
• Maintain client engagement during wait times.
• Provide essential office support for clients and tax pros.

Conocimientos

Excellent communication

Interpersonal skills

Customer service experience

Retail experience

Basic computer proficiency

Troubleshooting

Willingness to learn

Sales experience (preferred)

Herramientas

None

Descripción del empleo

Benefits

• Training & development
• Company parties
• Employee discounts

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us! No matter your work background or experience level, we welcome you.

Perks

• Corporate discount program
• Opportunities for advancement within the organization or as a tax pro
• Tax preparation training
• Continuing tax education
• And More!

What you need

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience preferred, but not required
• Willingness to learn and grow in a customer-focused role