Client Service Associate

Jackson Hewitt - 2790; Beavercreek (OH); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Training & development

Company parties

Employee discounts

Corporate discount program

Opportunities for advancement within 1

Tax preparation training

Continuing tax education

Job summary

Jackson Hewitt - 2790 in Beavercreek, OH seeks a Client Service Associate to deliver friendly, accurate client experiences. You will greet clients, confirm appointments, and provide essential support while guiding customers through tax-related services.

The role emphasizes strong communication, relationship-building, and a willingness to learn in a fast-paced retail environment.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience preferred, but not required.

Responsibilities

• Engage with clients and greet them warmly.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and information to clients.
• Keep clients engaged during wait times and provide assistance as needed.

Skills

Interpersonal skills

Communication skills

Retail experience

Computer proficiency

Job description

Benefits:

• Training & development
• Company parties
• Employee discounts

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and

Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us!

No matter your work background or experience level, we welcome you to

Perks:

• Corporate discount program
• Opportunities for advancement within the organization or as a tax pro
• Tax preparation training
• Continuing tax education
• And More!

What you need:

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience preferred, but not required
• Willingness to learn and grow in a customer-focused role

If you're looking for a rewarding opportunity to learn new skills and make an impact,