Client Service Associate

Jackson Hewitt - 2790; Dayton (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Training & development

Company parties

Employee discounts

Corporate discount program

Opportunities for advancement

Tax preparation training

Continuing tax education

Job summary

Jackson Hewitt - 2790 in Dayton seeks a friendly Client Service Associate to be the welcoming face for clients, ensuring exceptional service and support throughout their visit. You will engage with clients, confirm appointments, and help with basic inquiries.

In this fast-paced retail environment, you will distribute marketing materials, follow up with past and potential clients, and keep customers engaged during wait times while delivering a positive client journey.

Qualifications

• Excellent communication skills and strong interpersonal abilities.
• Experience in a fast-paced retail environment is preferred.
• Basic computer proficiency and the ability to troubleshoot common issues.

Responsibilities

• Actively engage with clients and provide excellent service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Customer Service

Communication

Interpersonal Skills

Retail Experience

Basic Computer Skills

Job description

Benefits:

• Training & development
• Company parties
• Employee discounts

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and

Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us!

No matter your work background or experience level, we welcome you to

Perks:

• Corporate discount program
• Opportunities for advancement within the organization or as a tax pro
• Tax preparation training
• Continuing tax education
• And More!

What you need:

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience preferred, but not required
• Willingness to learn and grow in a customer-focused role

If you're looking for a rewarding opportunity to learn new skills and make an impact,