Client Service Associate

Jackson Hewitt - 2790; Xenia (OH); On-site; USD 16,531,000 - 23,419,000; Full time

Benefits offered by this job

Training & development

Company parties

Employee discounts

Corporate discount program

Opportunities for advancement within •

Job summary

Jackson Hewitt - 2790 is seeking a Client Service Associate to greet clients and provide essential support in a busy office environment. You will engage with clients, confirm appointments, and help maintain a positive client experience throughout their visit.

The role emphasizes excellent communication, customer service, and readiness to learn tax-related processes, with opportunities for advancement within the organization.

Qualifications

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience preferred, but not required
• Willingness to learn and grow in a customer-focused role

Responsibilities

• Actively engage with clients
• Confirm appointments
• Follow up with past and potential clients
• Distribute marketing materials
• Keep clients engaged during wait times

Job description

Benefits:

• Training & development
• Company parties
• Employee discounts

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and

Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us!

No matter your work background or experience level, we welcome you to

Perks:

• Corporate discount program
• Opportunities for advancement within the organization or as a tax pro
• Tax preparation training
• Continuing tax education
• And More!

What you need:

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience preferred, but not required
• Willingness to learn and grow in a customer-focused role

If you're looking for a rewarding opportunity to learn new skills and make an impact,