Client Service Associate

Jackson Hewitt; Cape Coral (FL); Vor Ort; USD 19.000 - 22.000; Vollzeit

Benefits dieser Stelle

Corporate discount program

Advancement opportunities

Tax preparation training

Continuing tax education

And More!

Zusammenfassung

Jackson Hewitt in Cape Coral, FL is seeking a Client Service Associate to be the friendly face of our offices and deliver exceptional client experiences.

You will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. This role emphasizes strong communication in a fast-paced retail environment and welcomes a learner mindset to grow with the team.

Qualifikationen

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Aufgaben

• Engage with clients and provide exceptional service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Kenntnisse

Strong interpersonal and communication

Retail experience

Basic computer skills

Willingness to learn

Jobbeschreibung

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills.

Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us!

Perks:

• Corporate discount program
• Opportunities for advancement within the organization or as a tax pro
• Tax preparation training
• Continuing tax education
• And More!

What you need:

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience preferred, but not required
• Willingness to learn and grow in a customer-focused role