Client Service Associate

Jackson Hewitt - 3514; Cape Coral (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Corporate discount program

Opportunities for advancement within/—

Tax preparation training

Continuing tax education

And More!

Job summary

Jackson Hewitt - 3514 in Florida is seeking a Client Service Associate to greet clients, confirm appointments, and provide friendly, attentive service in a fast-paced retail setting.

You will engage with customers, distribute marketing materials, follow up with prospects, and help keep the office running smoothly while learning about tax services and career growth opportunities.

Qualifications

• Excellent communication and relationship-building abilities.
• Experience in fast-paced retail environments preferred.
• Basic computer literacy and troubleshooting skills.
• Customer service or sales experience is a plus.
• Willingness to learn and grow in a client-facing role.

Responsibilities

• Engage with clients and provide friendly service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials to clients.
• Keep clients engaged during wait times.
• Support the office team to ensure a smooth visit.

Skills

Strong interpersonal and communication

Retail environment experience

Basic computer proficiency

Customer service or sales experience

Willingness to learn and grow

Job description

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further.

Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us.

No matter your work background or experience level, we welcome you to

Perks

• Corporate discount program
• Opportunities for advancement within the organization or as a tax pro
• Tax preparation training
• Continuing tax education
• And More!

What you need

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience preferred, but not required
• Willingness to learn and grow in a customer-focused role

If you're looking for a rewarding opportunity to learn new skills and make an impact,