Client Service Analyst Program — Rotational Track

BNY; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

BNY’s 2027 Analyst Program – Client Service offers driven students hands-on exposure through projects in client support, onboarding, reporting, process improvement and relationship management. Analysts will gain insight into BNY’s client service model, collaborating across business, operations and technology to deliver timely, accurate client outcomes.

The 24-month rotational program includes a structured induction, mentorship and meaningful project work across practices, platforms and teams to

Qualifications

• Enrollment in a 4-year undergraduate degree program with a strong focus on business-related and/or technology-related majors preferred
• Graduating in Dec 2026 or May 2027 (U.S.)
• Minimum cumulative GPA of 3.0 or better
• Does not require sponsorship for employment visa status (now or in the future) in the country where applying.

Responsibilities

• Support the resolution of client inquiries by gathering facts, coordinating with partners, and helping move issues to closure.
• Track service metrics, commitments, and trends to help teams identify what is working and where the experience can improve.
• Assist with onboarding, transitions, and process updates that make it easier for clients to do business with BNY.
• Work across operations, service, and relationship teams to keep communication clear and next steps on track.

Job description

BNY’s 2027 Analyst Program – Client Service offers driven students hands-on exposure through projects in client support, onboarding, reporting, process improvement and relationship management. Analysts will gain insight into BNY’s client service model, collaborating across business, operations and technology to deliver timely, accurate client outcomes.

The 24-month rotational program includes a structured induction, mentorship and meaningful project work across practices, platforms and teams to