Client Relationships & Renewal Manager

Arthur J. Gallagher & Co. (AJG); Tallahassee (FL); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

Collaborative culture

Global reach with local impact

Job summary

Gallagher is seeking an Associate Client Service Manager to join our Commercial team in Florida. You will lead efforts to deliver exceptional service and solutions, build strong client relationships, and drive value in every interaction.

You will guide renewals, mentor junior colleagues, explore additional services, and ensure compliance with industry standards while maintaining high service levels for clients.

Qualifications

• Bachelor's degree or higher with relevant client service experience.
• Proficiency in Microsoft Office and ability to learn Gallagher systems.
• Strong interpersonal skills and ability to build lasting client relationships.

Responsibilities

• Lead client relationship management and ensure client needs are met.
• Guide renewal processes and mentor team members.
• Support cross-selling opportunities and ensure regulatory compliance.

Skills

Client service

Relationship building

Adaptability

Team collaboration

Communication

Education

Bachelor's degree

High School diploma/GED

Tools

Microsoft Office

Job description

Gallagher is seeking an Associate Client Service Manager to join our Commercial team in Florida. You will lead efforts to deliver exceptional service and solutions, build strong client relationships, and drive value in every interaction.

You will guide renewals, mentor junior colleagues, explore additional services, and ensure compliance with industry standards while maintaining high service levels for clients.