Client Relationship Specialist

JPMorganChase; Reynoldsburg (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

JPMorganChase is seeking a Relationship Banker for our branch in Reynoldsburg, OH. You will develop and manage meaningful client relationships, leveraging banking solutions and digital tools to enhance experiences and financial outcomes.

You will guide clients through products, coordinate with specialists for complex needs, and adhere to regulatory standards. Flexible hours including some weekends support strong branch coverage.

Qualifications

• 1+ year of sales experience in Retail Banking or related fields.
• Excellent communication skills, in person and on the phone.
• Ability to build and deepen client relationships while addressing financial needs.
• Adherence to risk, regulatory, and compliance requirements.
• Licensing requirements: SIE, Series 6, state registration, Life licenses or equivalent.
• Must be able to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and deliver attentive, friendly service in a branch setting.
• Manage assigned clients, meet with them in person or by phone to understand needs and tailor recommendations.
• Communicate clearly to understand client needs and build trust.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, and ATMs.
• Learn products and procedures quickly to consult with clients and connect them to specialists.
• Adhere to policies, procedures, and compliance requirements.

Skills

Sales experience

Communication skills

Client relationship

Financial knowledge

Education

High school diploma

Job description

JPMorganChase is seeking a Relationship Banker for our branch in Reynoldsburg, OH. You will develop and manage meaningful client relationships, leveraging banking solutions and digital tools to enhance experiences and financial outcomes.

You will guide clients through products, coordinate with specialists for complex needs, and adhere to regulatory standards. Flexible hours including some weekends support strong branch coverage.