Relationship Banker: Client Growth & Financial Solutions

JPMorgan Chase & Co.; Reynoldsburg (OH); On-site; USD 40,000 - 65,000; Full time

Job summary

Chase in Reynoldsburg, Ohio, seeks a Relationship Banker to welcome clients, build lasting relationships, and deliver attentive service using Chase’s technology. You will assess financial needs and tailor solutions, while ensuring compliance and risk controls at the branch.

You’ll educate clients on Chase Mobile App and Chase.com, collaborate with specialists for complex needs, and work branch hours including weekends and some evenings.

Qualifications

• 1+ year of sales experience in Retail Banking or Financial Services.
• Ability to create memorable experiences for clients.
• Excellent communication skills for in-person and phone interactions.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Engage in clear, polite, consultative communication to understand and help clients, building trust – ask questions and listen to understand, anticipate their needs.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Customer service

Communication skills

Regulatory compliance

Risk awareness

High school diploma

Licensing knowledge

Chase products familiarity

Education

High school diploma

Tools

Chase Mobile App

Chase.com

Job description

Chase in Reynoldsburg, Ohio, seeks a Relationship Banker to welcome clients, build lasting relationships, and deliver attentive service using Chase’s technology. You will assess financial needs and tailor solutions, while ensuring compliance and risk controls at the branch.

You’ll educate clients on Chase Mobile App and Chase.com, collaborate with specialists for complex needs, and work branch hours including weekends and some evenings.