Relationship Banker: Client Banking Partner

Testing Site - JPMC; Grove City (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

JPMorgan Chase is seeking a Relationship Banker to join a branch team in Ohio. You will acquire, manage, and retain client relationships, offering thoughtful financial solutions and leveraging digital tools to improve service.

You will work within regulatory guidelines, build trust with clients, and collaborate with experts to address complex financial needs while delivering a welcoming, high-touch customer experience.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
• Ability to create memorable experiences for our clients - elevate the client experience.
• Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
• Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales Experience

Client Relationships

Excellent Communication

Regulatory Knowledge

Problem Solving

Education

High School Diploma

SIE Exam

FINRA Series 6

State Mortgage Licenses

Job description

JPMorgan Chase is seeking a Relationship Banker to join a branch team in Ohio. You will acquire, manage, and retain client relationships, offering thoughtful financial solutions and leveraging digital tools to improve service.

You will work within regulatory guidelines, build trust with clients, and collaborate with experts to address complex financial needs while delivering a welcoming, high-touch customer experience.