Client Relationship & Sales Specialist

Brobston Group LLC; Dallas (TX); On-site; USD 24,000 - 38,000; Full time

Job summary

Brobston Group LLC's boutique is seeking a Client Advisor to deliver best-in-class service while meeting sales goals. You will build and maintain a personal client portfolio through personalized outreach and product expertise.

You will excel at local and international client outreach, assist with merchandising, stock organization, and provide exceptional service in-person, by phone, and online. This role requires flexibility for evenings, weekends, and peak periods.

Qualifications

• Strong client development skills with deep product knowledge and brand storytelling ability.
• Proven retail sales experience with a track record of meeting or exceeding targets.
• Excellent communication, interpersonal, and relationship-building skills.
• Ability to perform merchandising, stock organization, and inventory tasks accurately.
• Problem-solving mindset and ability to work collaboratively with leadership and team members.
• Flexibility to work retail hours, including evenings, weekends, and peak periods.

Responsibilities

• Build, manage, and grow a personal client portfolio focused on retention, reactivation, and lifetime value
• Achieve and exceed individual sales goals and KPIs including individual sales volume, units per transaction (UPT), and average dollar per transaction (ADS)
• Provide exceptional service in-person, by phone, and via electronic communication
• Strategically develop local and international clients through outreach, appointment setting, and follow-up
• Support floor moves, merchandising, visual presentation, and boutique housekeeping
• Locate merchandise at other boutiques, process charge-send sales, and manage individual stock assignments
• Participate in inventory and cycle counts and follow operating procedures to protect boutique assets
• Assist with packing and wrapping customers’ merchandise when necessary

Skills

Client development

Retail sales

Communication

Team collaboration

Brand storytelling

Job description

Brobston Group LLC's boutique is seeking a Client Advisor to deliver best-in-class service while meeting sales goals. You will build and maintain a personal client portfolio through personalized outreach and product expertise.

You will excel at local and international client outreach, assist with merchandising, stock organization, and provide exceptional service in-person, by phone, and online. This role requires flexibility for evenings, weekends, and peak periods.