Luxury Client Advisor & Relationship Specialist

Brobston Group LLC; New York (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

Brobston Group LLC in New York is seeking a Client Advisor to represent the brand on the sales floor, delivering personalised service and building long-term client relationships. You will advise clients across product categories, use clienteling tools, and contribute to individual and team sales goals in a fast-paced luxury retail environment.

The role focuses on maintaining expert product knowledge and delivering high-touch service to affluent clients, with opportunities to advance within a

Qualifications

• Previous retail or customer-facing experience, preferably in high-end or luxury retail.
• Strong commercial and sales mindset with the ability to meet targets.
• Excellent communication, interpersonal, and relationship-building skills.
• Motivated, curious, and customer-focused with willingness to learn.

Responsibilities

• Achieve individual and team sales objectives and targets.
• Learn and maintain expert brand and product knowledge.
• Advise and consult with clients across all product categories.
• Leverage clienteling tools and systems to develop and maintain long-term relationships.
• Provide a high level of personalized service and client follow-up.

Skills

Retail experience

Sales mindset

Communication skills

Customer-focused

Job description

Brobston Group LLC in New York is seeking a Client Advisor to represent the brand on the sales floor, delivering personalised service and building long-term client relationships. You will advise clients across product categories, use clienteling tools, and contribute to individual and team sales goals in a fast-paced luxury retail environment.

The role focuses on maintaining expert product knowledge and delivering high-touch service to affluent clients, with opportunities to advance within a