Client Relationship Manager I — Owner‑Minded PM Leader (Hybrid)

Smith Seckman Reid, Inc.; Tampa (FL); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Employee ownership

401(k) with company match

Health, dental, vision insurance

Life insurance and disability

Paid time off and holidays

Tuition reimbursement

Job summary

Smith Seckman Reid, Inc. is seeking a Client Relationship Manager I in Tampa, blending relationship leadership with project delivery expertise. You will act as the principal relationship owner for regional clients, aligning SSR services with evolving client needs across healthcare, infrastructure and industrial markets.

The role requires strategic account development, executive communication, and collaboration with Marketing and project teams to win new work and ensure Total Project Success.

Qualifications

• Oversee client relationships and drive total project success across multiple markets.
• Experience in managing long-term strategic accounts and multi-year programs.
• Executive communication, negotiation, and concise technical writing skills.

Responsibilities

• Serve as principal relationship owner and trusted advisor for assigned clients; maintain executive touchpoints.
• Develop account plans to grow relationships, share of wallet, and multi-year programs.
• Align SSR services with client goals; anticipate needs and position new solutions.
• Lead project initiation, define scope, milestones, budgets, and risk parameters.
• Direct multi‑discipline project teams to ensure profitability and on-time delivery.
• Forecast revenue, manage workloads with Operations Directors, and support AR goals.
• Lead proposals, interviews, and client workshops with Marketing and technical teams.

Skills

Project Management

Account Management

Executive Communication

CRM familiarity

Proposal Leadership

Education

Bachelor's degree in a technical discipline

Professional Engineer Licensure preferred

Tools

Microsoft Office

CRM platforms

Project management platforms

Job description

Smith Seckman Reid, Inc. is seeking a Client Relationship Manager I in Tampa, blending relationship leadership with project delivery expertise. You will act as the principal relationship owner for regional clients, aligning SSR services with evolving client needs across healthcare, infrastructure and industrial markets.

The role requires strategic account development, executive communication, and collaboration with Marketing and project teams to win new work and ensure Total Project Success.