Strategic Client Relationship Leader | Owner‑From‑Day‑One

Smith Seckman Reid, Inc.; Fort Worth (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

ESOP ownership

401(k) with company match

Health, dental, vision coverage

Life insurance

Disability coverage

Flexible schedules

Paid parental leave

PTO

Paid holidays

Tuition reimbursement

Professional development support

Job summary

Smith Seckman Reid, Inc. is seeking a Client Relationship Manager I to lead regional client relationships and drive Total Project Success across people, product, and profit.

You will grow accounts, guide multidisciplinary teams, and act as a trusted advisor aligning SSR services with evolving client needs in healthcare, infrastructure, and industrial markets. You will coordinate account plans, manage executive touchpoints, and pursue new work through outstanding delivery and leadership in

Qualifications

• Ability to consistently generate $1.5M - $3M of per year
• 12+ years of project/client management experience
• Technical or Bachelor’s degree in one of the major technical disciplines
• Professional Engineer Licensure preferred
• Experience in the design of multi-discipline projects

Responsibilities

• Serve as principal‑level relationship owner and trusted advisor for assigned clients; maintain regular executive‑level touchpoints.
• Work with leadership to create account plans and strategies that grow relationships, share of wallet, and multi‑year programs.
• Align SSR services with client standards and strategic goals; anticipate future needs and position new solutions.
• Lead project initiation and kick‑offs; define scope, deliverables, schedule milestones, budgets, and risk parameters.
• Oversee multi‑discipline project teams to achieve Total Project Success; mentor and guide Project Managers.
• Direct project management activities: contracts and fee development, schedules and man‑hour budgets, risk management, QA/QC implementation, and close‑out.

Skills

Relationship management

Executive communication

Negotiation

Proposal leadership

CRM familiarity

Education

Bachelor’s or technical degree

Professional Engineer Licensure

Tools

Microsoft Office

CRM

Project management tools

Job description

Smith Seckman Reid, Inc. is seeking a Client Relationship Manager I to lead regional client relationships and drive Total Project Success across people, product, and profit.

You will grow accounts, guide multidisciplinary teams, and act as a trusted advisor aligning SSR services with evolving client needs in healthcare, infrastructure, and industrial markets. You will coordinate account plans, manage executive touchpoints, and pursue new work through outstanding delivery and leadership in