Client Relationship & Digital Banking Advisor

Hancock Whitney Corp.; Mobile (AL); On-site; USD 55,000 - 75,000; Full time

Job summary

Hancock Whitney Corp. is seeking a client-focused banking professional in Mobile, AL. The role emphasizes building and retaining client relationships through proactive outreach, needs assessments, and consultative sales conversations.

You will educate clients on digital banking and guide them through a range of financial products to meet their goals. The position requires a high school diploma or GED, with a bachelor’s degree preferred and 1+ year of sales or client service experience.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• 1+ year of sales, client service, or retail experience required; banking experience preferred.
• Demonstrated ability to build and expand client relationships; proficiency with multiple banking systems and digital tools.
• NMLS registration under the SAFE Act required; background check is part of employment.
• Ability to work extended hours, including weekends and evenings; travel as needed.

Responsibilities

• Build, manage, and retain client relationships through proactive outreach and consultative conversations.
• Serve as trusted advisor, matching financial products to client goals.
• Educate clients on self-service and digital banking to ensure 24/7 access.
• Process routine financial center transactions accurately and efficiently.
• Manage lobby activity and ensure a positive client experience.

Skills

Client relationships

Sales experience

Communication skills

Banking systems proficiency

Education

High school diploma or GED

Bachelor’s degree preferred

NMLS registration

Tools

Banking software

Digital banking tools

Job description

Hancock Whitney Corp. is seeking a client-focused banking professional in Mobile, AL. The role emphasizes building and retaining client relationships through proactive outreach, needs assessments, and consultative sales conversations.

You will educate clients on digital banking and guide them through a range of financial products to meet their goals. The position requires a high school diploma or GED, with a bachelor’s degree preferred and 1+ year of sales or client service experience.