Client Relationship Banker | Digital Solutions

Hancock Whitney

Mobile (AL)

On-site

USD 42,000 - 54,000

Full time

3 days ago

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Job summary

Hancock Whitney in Mobile, AL is seeking a Financial Center Sales Associate to build and retain client relationships through proactive outreach and consultative conversations. You will serve as a trusted advisor, matching financial products to clients' goals and educating them on self-service and digital banking options to ensure 24/7 access.

You will process routine transactions, greet clients, manage lobby activity, and monitor risk to maintain a positive experience.

Qualifications

High school diploma or GED required; Bachelor's degree preferred.
1+ year of sales, client service, or retail experience required; prior banking experience preferred.
NMLS registration under the SAFE Act required; background check.

Responsibilities

Build, manage, and retain client relationships through proactive outreach and consultative conversations.
Serve as a trusted advisor, matching financial products to client goals.
Educate clients on self-service and digital banking solutions for 24/7 access.
Process routine financial center transactions accurately (deposits, withdrawals, loan payments).
Manage lobby activity, greet clients, monitor risk, ensure a positive experience.
Refer clients to internal partners for mortgage, business banking, and investments.
Develop a strong sales pipeline to achieve goals and branch growth.
Uphold risk, compliance, and security standards.