Client Relationship Consultant II - Digital Banking & Growth

Us Bank; Pleasant View (TN); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is hiring a Client Relationship Consultant in Tennessee to engage customers across in-person, appointment, and virtual channels. You will assess client needs and promote deposit and loan products while guiding clients through digital tools and self-service options.

The role emphasizes proactive outreach, strong customer service, and collaboration with branch teams to provide an excellent, accurate client experience.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of retail banking experience or a combination of experience and training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options.
• Maintains knowledge of consumer and business banking products and services.
• Collaborates with branch team to serve clients efficiently.

Skills

Relationship building

Client communication

Digital banking

Customer service

Digital products

Needs assessment

Financial services knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is hiring a Client Relationship Consultant in Tennessee to engage customers across in-person, appointment, and virtual channels. You will assess client needs and promote deposit and loan products while guiding clients through digital tools and self-service options.

The role emphasizes proactive outreach, strong customer service, and collaboration with branch teams to provide an excellent, accurate client experience.