Client Relationship Consultant II - Digital Banking Advisor

US Bank; Little Falls (MN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Job summary

U.S. Bank is seeking a Client Relationship Consultant to build strong client relationships across in-person, appointment, and virtual channels, providing trusted counsel while aligning with a digital-first mindset.

You will open new consumer and business accounts, handle service requests, and educate clients on deposit and loan products, leveraging digital tools to meet each client’s goals. A background check and NMLS registration apply.

Qualifications

• High school diploma or equivalent required.
• Typically 3–4 years in retail banking or equivalent experience.
• Proven ability to build and foster client relationships.

Responsibilities

• Engage clients across in-person, appointment-based and virtual channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service tools and make appropriate recommendations.

Skills

Relationship building

Customer engagement

Digital banking

Communication

Team collaboration

Education

High school diploma or equivalent

Tools

CRM software

Job description

U.S. Bank is seeking a Client Relationship Consultant to build strong client relationships across in-person, appointment, and virtual channels, providing trusted counsel while aligning with a digital-first mindset.

You will open new consumer and business accounts, handle service requests, and educate clients on deposit and loan products, leveraging digital tools to meet each client’s goals. A background check and NMLS registration apply.