Client Relationship Consultant 2: Digital Banking Advisor

Us Bank; Grants Pass (OR); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering trusted financial counsel with a digital-first mindset. You will build client relationships, assess needs, and educate on products while collaborating with branch teams.

The role involves opening consumer and business accounts, processing requests, and driving an excellent client experience with accuracy and efficiency.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of retail banking experience.
• Ability to build relationships and communicate effectively.
• Knowledge of digital products and self-service banking.
• Familiarity with bank policies and procedures.
• Experience with opening accounts and processing transactions.

Responsibilities

• Build relationships with clients via multiple channels.
• Assess customer banking needs and offer solutions.
• Open new consumer and business accounts and process requests.
• Educate clients on digital products and self-service tools.
• Collaborate with branch team members to serve clients.
• Ensure accuracy and operational excellence.

Skills

Relationship building

Customer service

Digital banking

Communication

Bank policies

Interpersonal skills

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering trusted financial counsel with a digital-first mindset. You will build client relationships, assess needs, and educate on products while collaborating with branch teams.

The role involves opening consumer and business accounts, processing requests, and driving an excellent client experience with accuracy and efficiency.