Client Relationship Consultant II | Digital Banking

US Bank; Vail (CO); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Parental leave

Holiday opportunities

Job summary

U.S. Bank is seeking a Client Relationship Consultant to build lasting relationships with customers across multiple channels. The role focuses on assessing banking needs, educating clients on deposit and loan products, and guiding them toward digital self-service options.

You will greet clients, process basic transactions, and collaborate with branch colleagues to ensure an exceptional customer experience while expanding digital adoption.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of retail banking experience or equivalent training.
• Strong ability to build relationships and deliver excellent customer service.

Responsibilities

• Build and foster client relationships across in-person, appointment, and virtual channels.
• Open new consumer and business accounts and process requests.
• Educate clients on digital banking products and services and suggest solutions based on needs.

Skills

Relationship building

Customer service

Communication

Digital banking

Proactive outreach

Needs assessment

Education

High school diploma

Job description

U.S. Bank is seeking a Client Relationship Consultant to build lasting relationships with customers across multiple channels. The role focuses on assessing banking needs, educating clients on deposit and loan products, and guiding them toward digital self-service options.

You will greet clients, process basic transactions, and collaborate with branch colleagues to ensure an exceptional customer experience while expanding digital adoption.