Client Relationship Consultant: Banking & Digital Solutions

Us Bank; Hannibal (MO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation

Holiday opportunities

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank in the United States seeks a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering trusted guidance and a digital-first experience.

You will open accounts, educate on products, and partner with branch teams to serve clients effectively. Requirements include a high school diploma and 3–4 years of retail banking experience, plus strong communication and relationship-building skills to meet customers’ needs with a digital

Qualifications

• Proven ability to build and foster client relationships through proactive outreach and follow-up.
• Ability to engage and communicate effectively with clients.
• Thorough knowledge of bank policies, procedures, and support systems.
• Strong customer service and interpersonal skills.
• Experience with digital products and self-service channels.

Responsibilities

• Engage clients across in-person, appointment, and virtual channels to provide banking guidance.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options.
• Collaborate with branch teams to ensure an exemplary client experience.
• Identify solutions based on customers’ goals and needs.

Skills

Relationship building

Customer service

Digital banking

Communication skills

Sales experience

Education

High school diploma or equivalent

Job description

U.S. Bank in the United States seeks a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering trusted guidance and a digital-first experience.

You will open accounts, educate on products, and partner with branch teams to serve clients effectively. Requirements include a high school diploma and 3–4 years of retail banking experience, plus strong communication and relationship-building skills to meet customers’ needs with a digital