Client Relationship Pro: Banking & Digital Solutions

Us Bank; Las Vegas (NV); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Up to 11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels. The role focuses on trust-building, assessing banking needs, and guiding clients through deposit and loan products.

Responsibilities include opening accounts, processing service requests, and educating customers on digital self-service tools to deliver a superior client experience.

Qualifications

• High school diploma or equivalent is required.
• Typically has 1–2 years of retail banking experience or an equivalent combination of experience and training.
• Familiarity with consumer and business banking products and digital services is preferred.

Responsibilities

• Build and nurture client relationships through in-person, appointment-based, and digital channels.
• Open new consumer and business accounts and process service requests and credit applications.
• Educate clients on digital products and self-service options to meet financial goals.
• Collaborate with branch team members to deliver an excellent client experience.

Skills

Relationship-building

Proactive outreach

Effective communication

Digital banking knowledge

Customer service

Self-service technologies

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels. The role focuses on trust-building, assessing banking needs, and guiding clients through deposit and loan products.

Responsibilities include opening accounts, processing service requests, and educating customers on digital self-service tools to deliver a superior client experience.