Client Relationship Banker: Solutions & Growth

Bank of America Corporation; Weeki Wachee (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Bank of America Corporation is hiring a client service associate to engage customers in-branch and guide them through transactions and self-service options. You will discuss financial needs, educate on online/mobile banking, and process cash transactions with accuracy.

Focus is on building relationships, meeting client goals, and adhering to bank guidelines. Weekend and extended hours may be required across a network of centers.

Qualifications

• Familiarity with financial services and products is preferred.
• Experience in a salary-plus-incentive environment with sales goals is a plus.
• Cash handling experience is advantageous.
• Bachelor's or business-relevant associate degree is preferred.

Responsibilities

• Engages clients in the lobby to educate and assist with transactions.
• Educates clients on self-service channels such as ATM, online and mobile banking.
• Processes cash transactions accurately and efficiently.
• Grows client relationships by identifying solutions to meet financial goals.
• Maintains compliance with laws and bank policies while serving clients.
• Manages center traffic, appointments, and outbound calls.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Relationship Building

Prospecting

Negotiation

Education

High School Diploma

Job description

Bank of America Corporation is hiring a client service associate to engage customers in-branch and guide them through transactions and self-service options. You will discuss financial needs, educate on online/mobile banking, and process cash transactions with accuracy.

Focus is on building relationships, meeting client goals, and adhering to bank guidelines. Weekend and extended hours may be required across a network of centers.