Client Relationship Banker - Banking Solutions & Growth

Bank of America Corporation; Pasadena (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Bank of America Corporation is hiring for an in-office Client Associate to engage clients in the lobby, educate on self-service resources, and process cash transactions. You will build relationships to meet financial needs, connect clients to solutions, and support operational excellence across the branch.

The role requires strong communication, problem-solving, and the ability to work with experts across lending, small business, and investments, including possible weekend or extended hours as

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus
• Collaborates effectively to build relationships
• Passion and drive to deliver better client financial lives
• Ability to identify client solutions based on needs
• Clear communication and confidence engaging all clients
• Adapt to new information and technology platforms
• Educate clients on self-service banking basics
• Strong analytical and problem-solving skills
• Follow processes and comply with laws and regulations
• Efficient time and capacity management
• Focus on results while acting in the client’s best interest
• Flexible to work weekends and extended hours as needed

Responsibilities

• Executes the bank’s risk culture and aims for operational excellence
• Builds relationships with clients to meet financial needs
• Follows processes and guidelines to do what is right for clients and the bank
• Grows knowledge by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor’s degree or business-related associate degree

Job description

Bank of America Corporation is hiring for an in-office Client Associate to engage clients in the lobby, educate on self-service resources, and process cash transactions. You will build relationships to meet financial needs, connect clients to solutions, and support operational excellence across the branch.

The role requires strong communication, problem-solving, and the ability to work with experts across lending, small business, and investments, including possible weekend or extended hours as