Relationship Banker: Build Trusted Client Partnerships

Bank of America Corporation; Brandon (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America Corporation seeks a Client Service Associate to educate clients in-branch, assist with self-service transactions, and process cash accurately. You will build relationships, uncover financial goals, and connect clients to suitable solutions.

You’ll collaborate with experts across banking areas to deepen client relationships and deliver a seamless, compliant customer experience. Weekend/extended hours may be required.

Qualifications

• Strong work ethic with results orientation and client focus.
• Ability to learn and adapt to banking platforms and processes.
• Comfort with self-service technologies (ATM, online/mobile banking).
• Demonstrated collaboration and relationship-building skills.

Responsibilities

• Engages clients in the lobby to educate and assist with transactions.
• Accurately and efficiently process cash transactions as needed.
• Develops deep conversations to understand client priorities and goals.
• Connects clients to appropriate financial solutions with care.
• Builds relationships to meet financial needs and enhance experience.
• Grows knowledge by partnering with small business, lending, and investments experts.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Client Management

Client Solutions

Relationship Building

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America Corporation seeks a Client Service Associate to educate clients in-branch, assist with self-service transactions, and process cash accurately. You will build relationships, uncover financial goals, and connect clients to suitable solutions.

You’ll collaborate with experts across banking areas to deepen client relationships and deliver a seamless, compliant customer experience. Weekend/extended hours may be required.