Client Relationship Banker: Grow Financial Lives

Bank of America Corporation; Florida; On-site; USD 32,000 - 52,000; Full time

Job summary

Bank of America Corporation is seeking a Client Service Associate to engage clients in the lobby, educate on self-service banking, and process cash transactions accurately. You will build lasting relationships and connect clients with financial solutions while adhering to regulatory requirements.

The role requires a customer-driven mindset, strong communication skills, and the ability to work weekends and extended hours as needed.

Qualifications

• High School Diploma or GED required.
• Bachelor’s or business-related associate degree preferred.
• Experience in financial services or related sales environment a plus.
• Ability to work weekends and extended hours as needed.
• Comfort with self-service banking tools and technology.

Responsibilities

• Engage clients in lobby to educate and assist with transactions via self-service resources.
• Process cash transactions accurately and efficiently.
• Develop deep conversations to identify financial goals and connect clients to suitable solutions.
• Build relationships, follow processes, and comply with laws and regulations.
• Manage center traffic, appointments, and outbound calls; drive client experience.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Account Management

Client Management

Client Solutions Advisory

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma

Bachelor’s Degree

Associate’s Degree in Business

Job description

Bank of America Corporation is seeking a Client Service Associate to engage clients in the lobby, educate on self-service banking, and process cash transactions accurately. You will build lasting relationships and connect clients with financial solutions while adhering to regulatory requirements.

The role requires a customer-driven mindset, strong communication skills, and the ability to work weekends and extended hours as needed.