Client Relationship Banker: Growth & Solutions

Truist; Sevierville (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Job summary

Truist in the United States seeks a Regular, English-speaking professional to deliver industry-leading client service both in person and over the phone. The role focuses on building and expanding client relationships with consultative financial solutions and may include cross-training for teller duties.

Essential duties include handling client maintenance, meeting service and sales targets, referring complex needs to specialists, and staying informed about policies and training.

Qualifications

• High school diploma or equivalent education required.
• 2 years of client sales and service experience.
• Experience sourcing and prospecting new clients and building relationships.
• Excellent interpersonal and communication skills.
• Proficiency in basic computer applications such as Microsoft Office.
• Must be SAFE compliant within 30 days of employment including background checks.
• Ability to multi-task under time constraints.
• Ability to travel to accommodate temporary staffing needs and assignments.
• Ability to work weekends and extended hours with travel as needed.

Responsibilities

• Provide industry leading client service in person and by phone.
• Develop and expand client relationships with financial solutions.
• Refer to internal partners for growth opportunities.
• Cross-trained to perform teller duties when needed.
• Engage clients with professional and courteous service and identify needs.
• Adhere to internal controls, procedures and regulatory requirements.

Skills

Client sales experience

Interpersonal communication

Multi-tasking

Ability to travel

Sales and service orientation

Education

High school diploma or equivalent

Associate’s degree or higher

Tools

Microsoft Office

Job description

Truist in the United States seeks a Regular, English-speaking professional to deliver industry-leading client service both in person and over the phone. The role focuses on building and expanding client relationships with consultative financial solutions and may include cross-training for teller duties.

Essential duties include handling client maintenance, meeting service and sales targets, referring complex needs to specialists, and staying informed about policies and training.