Client Relationship Banker – Growth & Service

Extraco Banks; Waco (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Consumer Banking Training Academy

Career path opportunities

Development software for personal and

Job summary

Extraco Banks is seeking a Relationship Banker to establish and nurture customer relationships, open and manage accounts, and drive growth through referrals. You will be a face of the bank, delivering exceptional service while supporting community needs.

You will handle cash transactions, open accounts, and guide customers on digital banking tools, with emphasis on SWARM greetings and personalized service. This role requires strong communication and teamwork.

Qualifications

• Familiarity with banking operations and financial products.
• Ability to adhere to banking regulations and compliance requirements.
• Strong communication and customer service skills.

Responsibilities

• Develop and maintain strong, trusting relationships with customers.
• Safely handle cash and process a wide range of banking transactions.
• Open and service various checking and savings accounts, documenting services.
• Identify opportunities to recommend products based on customer needs.
• Provide service through the SWARM Banking approach, greeting customers by name.
• Contribute toward monthly sales and service metrics.
• Refer customers to mortgage, wealth management and insurance departments.
• Onboard new customers and follow up to ensure successful product use.
• Educate customers on digital banking tools and assist with tech issues.
• Perform other duties as assigned.

Skills

Banking knowledge

Adaptability

Detail oriented

Emotional intelligence

Excellent communication

Customer service

Initiative

Interpersonal skills

Stress management

Positive attitude

Education

Four-year degree

Job description

Extraco Banks is seeking a Relationship Banker to establish and nurture customer relationships, open and manage accounts, and drive growth through referrals. You will be a face of the bank, delivering exceptional service while supporting community needs.

You will handle cash transactions, open accounts, and guide customers on digital banking tools, with emphasis on SWARM greetings and personalized service. This role requires strong communication and teamwork.