Client Relationship Banker — Branch Concierge

JPMorgan Chase & Co.; Allentown (Lehigh County); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Relationship Banker in a Chase Branch to represent our brand with hospitality and provide thoughtful financial solutions. You will welcome clients, use banking technologies, and help address financial needs to support branch success.

You will work with a team to educate clients on digital tools like the Chase Mobile App and Chase.com, while adhering to compliance standards and branch policies.

Qualifications

• Client-focused service mindset
• Excellent communication with customers
• Ability to follow banking policies and procedures

Responsibilities

• Put clients first; deliver attentive service in a welcoming environment.
• Communicate clearly to tailor product benefits to clients.
• Assist walk-in and scheduled clients in person or by phone; build lasting relationships.
• Educate clients on Chase mobile app, Chase.com and ATMs to meet their banking needs.
• Learn products and procedures quickly; connect clients to team of experts for specialized needs.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Client focus

Communication

Risk awareness

Education

High school diploma/GED or foreign equivalent

Job description

JPMorgan Chase & Co. is seeking an Associate Relationship Banker in a Chase Branch to represent our brand with hospitality and provide thoughtful financial solutions. You will welcome clients, use banking technologies, and help address financial needs to support branch success.

You will work with a team to educate clients on digital tools like the Chase Mobile App and Chase.com, while adhering to compliance standards and branch policies.