Client Relationship Advisor — Digital Banking

U.S. Bank; Saint Peters (MO); On-site; USD 58,025,000 - 70,919,000; Full time

Benefits offered by this job

Healthcare/Medical benefits

401(k) plan

Paid vacation

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, providing guidance on deposit and loan products and services.

You will identify clients’ financial goals, educate them on digital tools, and open new accounts while collaborating with branch teammates. The role requires a high school diploma and 3–4 years of retail banking experience, along with a customer-focused, proactive mindset and knowledge of branch policies.

Qualifications

• High school diploma or equivalent is required.
• Typically 3–4 years of job-related retail banking experience or a mix of experience and training.
• Experience with digital banking products and services is preferred.

Responsibilities

• Build relationships with clients across in-person, appointment, and virtual channels.
• Open new consumer and business accounts and process requests.
• Educate clients on digital products and self-service options to meet their needs.

Skills

Relationship building

Communication

Digital banking

Retail banking

Outreach & follow-up

Bank policies

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, providing guidance on deposit and loan products and services.

You will identify clients’ financial goals, educate them on digital tools, and open new accounts while collaborating with branch teammates. The role requires a high school diploma and 3–4 years of retail banking experience, along with a customer-focused, proactive mindset and knowledge of branch policies.