Client Relationship Advisor - Digital Banking

Us Bank; Saint Charles (MO); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Healthcare

401(k) Plan

Paid vacation

Parental leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across channels, assess banking needs, and provide tailored financial solutions. You will educate clients on deposit and loan products, open accounts, and process requests while leveraging digital tools.

The role emphasizes proactive outreach, strong communication, and collaboration with branch teams to deliver exceptional service. A valid NMLS registration and experience in retail banking are preferred.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of retail banking experience or related training.

Responsibilities

• Builds relationships with customers through in-person, appointment, and virtual interactions.
• Educates clients on available deposit and loan products and services.
• Opens new consumer and business accounts and processes service requests.
• Promotes digital products and self-service options to meet clients' financial needs.

Skills

Relationship building

Client communication

Digital banking knowledge

Customer service

Financial product knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across channels, assess banking needs, and provide tailored financial solutions. You will educate clients on deposit and loan products, open accounts, and process requests while leveraging digital tools.

The role emphasizes proactive outreach, strong communication, and collaboration with branch teams to deliver exceptional service. A valid NMLS registration and experience in retail banking are preferred.