Client Relationship Advisor Banking Solutions

Santander Consumer USA Inc.; New York (NY); On-site; USD 38,000 - 61,000; Full time

Job summary

Santander Consumer USA Inc. is seeking a Relationship Banker to serve as a trusted advisor and help customers meet their banking, lending, and investment needs.

The role emphasizes cross-selling, exceptional service, and building long-term relationships within the branch network. The candidate will engage clients across channels, support branch sales targets, and ensure compliance with regulatory requirements and internal policies.

Qualifications

• High school diploma or GED required.
• Bachelor’s Degree in related field or equivalent demonstrated through work experience, training, military service, or education preferred.

Responsibilities

• Achieve or exceed sales targets by promoting and cross-selling banking products and services.
• Develop and maintain strong client relationships to understand financial needs and provide tailored solutions.
• Proactively prospect for new clients through networking, referrals, lead calling, portfolio management and community engagement.
• Meet the financial needs of customers including transactional, servicing, and product requirements.
• Deliver an elevated, personalized customer experience and build loyalty.

Skills

Relationship building

Cross-selling

Prospecting

Customer service

Communication

Team collaboration

Regulatory compliance

Digital banking

Education

High school diploma

Bachelor’s degree

Tools

Microsoft Office

Job description

Santander Consumer USA Inc. is seeking a Relationship Banker to serve as a trusted advisor and help customers meet their banking, lending, and investment needs.

The role emphasizes cross-selling, exceptional service, and building long-term relationships within the branch network. The candidate will engage clients across channels, support branch sales targets, and ensure compliance with regulatory requirements and internal policies.