Client Relationship Advisor - Banking & Digital Solutions

Usbank; Saint Charles (MO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k) retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to build trusted relationships with customers through in-person, by-appointment, and virtual interactions, providing tailored financial guidance aligned with a digital-first approach.

The role involves opening consumer and business accounts, processing service requests, and educating clients on available products and services. The position emphasizes proactive outreach, strong communication, and collaboration with branch teams to deliver an

Qualifications

• High school diploma or equivalent
• Typically 3–4 years of job-related retail banking experience or a combination of experience and commensurate training

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to best serve clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.

Job description

U.S. Bank is seeking a Client Relationship Consultant to build trusted relationships with customers through in-person, by-appointment, and virtual interactions, providing tailored financial guidance aligned with a digital-first approach.

The role involves opening consumer and business accounts, processing service requests, and educating clients on available products and services. The position emphasizes proactive outreach, strong communication, and collaboration with branch teams to deliver an