Client Relationship Advisor (Digital Banking)

Usbank; Liberty (MO); On-site; USD 58,025,000 - 70,919,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers in person, by appointment, and virtually, providing tailored banking guidance and promoting deposit and loan products.

You will build trusted relationships, assess financial needs, and guide clients through digital self-service tools while collaborating with branch teams. A high school diploma and retail banking experience are typical requirements, with strong communication essential.

Qualifications

• High school diploma or equivalent is required.
• Typically 3–4 years of job-related, retail banking experience or a combination of experience and training.

Responsibilities

• Engage customers across multiple channels to provide banking guidance.
• Open new consumer and business accounts and process basic transactions.
• Educate clients on digital banking products and services and assist with onboarding.

Skills

Relationship building

Customer service

Effective communication

Digital banking awareness

Needs assessment

Sales awareness

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers in person, by appointment, and virtually, providing tailored banking guidance and promoting deposit and loan products.

You will build trusted relationships, assess financial needs, and guide clients through digital self-service tools while collaborating with branch teams. A high school diploma and retail banking experience are typical requirements, with strong communication essential.