Customer Relations & Insurance Solutions Advisor

Chadjohnson; Cedar Rapids (IA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

State Farm Agent Team Member in Cedar Rapids, IA is seeking a Customer Relations Representative to join a dynamic local team. The role involves building customer relationships, educating clients on insurance options, and growing the client base through proactive service and outreach.

Salary is presented with commission/bonus potential, reflecting performance. This full-time position emphasizes teamwork, communication, and customer-first service within a State Farm independent contractor agency.

Qualifications

• Excellent communication skills, both written and verbal.
• People-oriented and able to build rapport with customers.
• Detail oriented with strong follow-through and accuracy.
• Proactive in solving problems and finding solutions.
• Willingness and ability to learn computer functions and systems.
• Able to work effectively in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Use a needs-based review process to educate customers about options.
• Develop leads, schedule appointments, identify needs, and market appropriate products.

Skills

Excellent communication

People-oriented

Detail oriented

Proactive problem solving

Learn computer functions

Team player

Job description

State Farm Agent Team Member in Cedar Rapids, IA is seeking a Customer Relations Representative to join a dynamic local team. The role involves building customer relationships, educating clients on insurance options, and growing the client base through proactive service and outreach.

Salary is presented with commission/bonus potential, reflecting performance. This full-time position emphasizes teamwork, communication, and customer-first service within a State Farm independent contractor agency.