Customer Care Specialist — Flexible Hours & Growth

Chad Johnson; Cedar Rapids (IA); Presencial; USD 40.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Health insurance

Paid time off

Opportunity for advancement

Descripción de la vacante

State Farm insurance office in Cedar Rapids, IA is seeking a Customer Service Representative to support an agent team. You will help customers, educate them on insurance options, and develop leads while building relationships.

The role offers growth potential, paid time off, and standard benefits as part of a State Farm independent contractor agency. Compensation ranges from $40,000 to $50,000 per year.

Formación

• Interest in marketing products and services based on customer needs.
• Excellent communication skills – written, verbal and listening.
• People-oriented and detail oriented.
• Proactive in problem solving.
• Able to learn computer functions.
• Ability to work in a team environment.

Responsabilidades

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Conocimientos

Customer service

Communication skills

Teamwork

Detail oriented

Problem solving

Descripción del empleo

State Farm insurance office in Cedar Rapids, IA is seeking a Customer Service Representative to support an agent team. You will help customers, educate them on insurance options, and develop leads while building relationships.

The role offers growth potential, paid time off, and standard benefits as part of a State Farm independent contractor agency. Compensation ranges from $40,000 to $50,000 per year.