Customer Relations Representative - State Farm Agent Team Member

Chadjohnson; Cedar Rapids (IA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

State Farm Agent Team Member in Cedar Rapids, IA is seeking a Customer Relations Representative to join a dynamic local team. The role involves building customer relationships, educating clients on insurance options, and growing the client base through proactive service and outreach.

Salary is presented with commission/bonus potential, reflecting performance. This full-time position emphasizes teamwork, communication, and customer-first service within a State Farm independent contractor agency.

Qualifications

• Excellent communication skills, both written and verbal.
• People-oriented and able to build rapport with customers.
• Detail oriented with strong follow-through and accuracy.
• Proactive in solving problems and finding solutions.
• Willingness and ability to learn computer functions and systems.
• Able to work effectively in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Use a needs-based review process to educate customers about options.
• Develop leads, schedule appointments, identify needs, and market appropriate products.

Skills

Excellent communication

People-oriented

Detail oriented

Proactive problem solving

Learn computer functions

Team player

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Cedar Rapids - IA

Benefits

• 401(k)
• Health insurance
• Paid time off

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Compensation

Salary plus commission/bonus. Compensation $50,000.00 - $70,000.00 per year.

Requirements

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal and listening.
• People-oriented.
• Detail oriented.
• Proactive in problem solving.
• Able to learn computer functions.
• Ability to work in a team environment.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.