Client Relations Specialist - Bilingual Admin & Support

Deluxe Small Business Sales Inc; Calabasas (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Healthcare (Medical, Dental, Vision)

Paid Time Off

Employer-Matched Retirement Plan

Employee Stock Purchase Plan

Short-Term and Long-Term Disability

Infertility Treatment, Adoption andSur

Tuition Reimbursement

Job summary

Deluxe Small Business Sales Inc in Calabasas, CA is seeking an Administrative Support Specialist to handle filing status inquiries, answer phones, and coordinate customer questions. The role supports internal and external stakeholders and requires strong communication and basic computer skills.

Qualified candidates will have HS/GED and 3 years in customer service, with preference for associates or bachelor's degrees and bilingual Spanish/English abilities.

Qualifications

• HS/GED and 3 years customer service experience.
• Basic computer skills.
• Associates or Bachelors degree preferred.
• 1 year prior experience in sales/customer service.

Responsibilities

• Administrative support for internal and customer filing status and workflow.
• Answer phones, determine caller need, research questions, resolve issues.
• Utilize state agencies to determine filing status and report to customers.

Skills

Customer service

Verbal communication

Cross-functional teamwork

Education

HS/GED

Associates or Bachelors

Tools

Basic computer skills

Job description

Deluxe Small Business Sales Inc in Calabasas, CA is seeking an Administrative Support Specialist to handle filing status inquiries, answer phones, and coordinate customer questions. The role supports internal and external stakeholders and requires strong communication and basic computer skills.

Qualified candidates will have HS/GED and 3 years in customer service, with preference for associates or bachelor's degrees and bilingual Spanish/English abilities.