Bilingual Client Relations & Admin Specialist

Deluxe; Calabasas (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Healthcare (Medical, Dental, Vision)

Paid Time Off

Volunteer Time Off

Job summary

Deluxe is seeking a customer-focused administrative support member in Calabasas, CA, to assist internal teams and customers with filing status and related inquiries. The role operates Monday–Friday, 7:00am–3:30pm PST, with compensation $21.00–$24.00 hourly and an incentive plan based on performance.

Successful candidates will have a HS/GED with 3 years of customer service experience, strong verbal skills, and a willingness to work in cross-functional teams.

Qualifications

• HS/GED and 3 years customer service experience.
• Associates or Bachelors degree preferred.
• 1 year prior experience in sales/customer service; cross-functional teams.
• Excellent verbal communication skills.
• Must be 18 years of age or older.

Responsibilities

• Answer phones, determine caller need, research questions, answer questions, and resolve customer problems.
• Utilizes state agencies to determine filing status and report out to customers.

Skills

Customer service

Verbal communication

Bilingual Spanish/English

Education

HS/GED

Associates or Bachelor's degree

Tools

Basic computer skills

Job description

Deluxe is seeking a customer-focused administrative support member in Calabasas, CA, to assist internal teams and customers with filing status and related inquiries. The role operates Monday–Friday, 7:00am–3:30pm PST, with compensation $21.00–$24.00 hourly and an incentive plan based on performance.

Successful candidates will have a HS/GED with 3 years of customer service experience, strong verbal skills, and a willingness to work in cross-functional teams.