Bilingual Inbound Support Specialist

Deluxe; Minnesota; Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Healthcare (Medical, Dental, Vision)

Paid Time Off, Volunteer Time Off, and

Employer-Matched Retirement Plan

Employee Stock Purchase Plan

Short-Term and Long-Term Disability

Infertility Treatment, Adoption andSur

Tuition Reimbursement

Job summary

Deluxe Corporation is seeking a customer service associate in Minnesota to handle inbound calls and provide timely, professional responses, identifying needs and guiding products and services. You will manage customer records and order inquiries across databases, aiming for optimal customer experiences.

Spanish bilingual is preferred but not required; compensation ranges and benefits are described, with opportunities for annual performance incentives and comprehensive coverage.

Qualifications

• Basic knowledge of computers.
• HS/GED and 1 year of Customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Handles inbound customer service calls with timely, professional responses.
• Identify customer needs and suggest products/services.
• Maintain and modify customer records in databases while handling orders/inquiries.
• Resolve product or service problems to expedite resolution and ensure a positive experience.

Skills

Customer service

Spanish language

Databases

Education

HS/GED

Tools

Databases

Job description

Deluxe Corporation is seeking a customer service associate in Minnesota to handle inbound calls and provide timely, professional responses, identifying needs and guiding products and services. You will manage customer records and order inquiries across databases, aiming for optimal customer experiences.

Spanish bilingual is preferred but not required; compensation ranges and benefits are described, with opportunities for annual performance incentives and comprehensive coverage.