Client Relations & Scheduling Specialist

Plain Talent Connection; Schaefferstown (PA); On-site; USD 40,000 - 55,000; Full time

Job summary

Keystone Fence Supply Co. in Schaefferstown, PA, is seeking a Client Relationship & Scheduling Coordinator to serve as the main contact for customers and to manage delivery schedules.

The ideal candidate is organized, customer-focused, and able to communicate clearly. Responsibilities include coordinating orders, guiding customers through the sales process, and ensuring a smooth experience from first inquiry to project completion.

Qualifications

• 3+ years in sales, account management, or customer service.
• Experience with scheduling or dispatching is preferred.
• Proficiency with Microsoft Office and ERP systems required.
• Excellent written and verbal communication skills.

Responsibilities

• Coordinate product delivery schedules with customers.
• Manage customer communications throughout the sales process.
• Ensure a seamless customer experience from inquiry to project completion.
• Maintain organized schedules and accurate records.

Skills

Sales

Account management

Customer service

Scheduling

Communication skills

Tools

Microsoft Office

ERP systems

Job description

Keystone Fence Supply Co. in Schaefferstown, PA, is seeking a Client Relationship & Scheduling Coordinator to serve as the main contact for customers and to manage delivery schedules.

The ideal candidate is organized, customer-focused, and able to communicate clearly. Responsibilities include coordinating orders, guiding customers through the sales process, and ensuring a smooth experience from first inquiry to project completion.