Client Relationship & Scheduling Coordinator

Keystone Fence Supplies; Newmanstown (PA); On-site; USD 42,000 - 62,000; Full time

Job summary

Keystone Fence Supply Co is seeking a highly organized Client Relationship & Scheduling Coordinator to be a primary contact for customers and coordinate product delivery schedules.

This role handles customer communications throughout the sales process, coordinates deliveries, and ensures a seamless customer experience from initial inquiry through project completion, while supporting strong relationships and service excellence.

Qualifications

• At least 3 years of proven success in sales, account management, or customer service-oriented role.
• An understanding of construction, agriculture, building supply or related industries, a plus, but not required.
• Previous experience with scheduling or dispatching, preferred.
• Proficiency with Microsoft Office and ERP systems, required.
• Demonstrated community involvement, desired.

Responsibilities

• Serve as a key point of contact for customers and coordinate product delivery schedules.
• Manage customer communications throughout the sales process from inquiry to project completion.
• Coordinate deliveries and keep schedules running smoothly to ensure a seamless customer experience.

Skills

Sales

Account management

Customer service

Scheduling

Construction knowledge

Community involvement

Tools

Microsoft Office

ERP systems

Job description

Keystone Fence Supply Co, Schaefferstown, PA, is a leading supplier of agricultural, equine, and game fencing products, serving contractors, retailers, farmers, and property owners throughout the region. Founded in 1993, Keystone Fence Supply has built a reputation for exceptional customer service, quality products, competitive pricing, and strong relationships with customers. Keystone Fence Supply is committed to providing industry-leading solutions, dependable service, and expert support to help customers achieve success.

Keystone Fence Supply Co. is seeking a highly organized and customer-focused Client Relationship & Scheduling Coordinator to serve as a key point of contact for customers and coordinate product delivery schedules. This role is responsible for managing customer communications throughout the sales process, coordinating deliveries, and ensuring a seamless customer experience from initial inquiry through project completion. The ideal candidate is a proactive problem solver who thrives in a fast-paced environment, communicates effectively, and maintains strong attention to detail. Successful candidates will build positive relationships, keep schedules running efficiently, and provide exceptional customer service every step of the way.

Client Relationship & Scheduling Coordinator Position Qualifications:

• At least 3 years of proven success in sales, account management, or customer service-oriented role
• An understanding of construction, agriculture, building supply or related industries, a plus, but not required
• Previous experience with scheduling or dispatching, preferred
• Proficiency with Microsoft Office and ERP systems, required
• Demonstrated community involvement, desired