Client Relationship & Scheduling Coordinator

Plain Talent Connection; Schaefferstown (PA); On-site; USD 40,000 - 55,000; Full time

Job summary

Keystone Fence Supply Co. in Schaefferstown, PA, is seeking a Client Relationship & Scheduling Coordinator to serve as the main contact for customers and to manage delivery schedules.

The ideal candidate is organized, customer-focused, and able to communicate clearly. Responsibilities include coordinating orders, guiding customers through the sales process, and ensuring a smooth experience from first inquiry to project completion.

Qualifications

• 3+ years in sales, account management, or customer service.
• Experience with scheduling or dispatching is preferred.
• Proficiency with Microsoft Office and ERP systems required.
• Excellent written and verbal communication skills.

Responsibilities

• Coordinate product delivery schedules with customers.
• Manage customer communications throughout the sales process.
• Ensure a seamless customer experience from inquiry to project completion.
• Maintain organized schedules and accurate records.

Skills

Sales

Account management

Customer service

Scheduling

Communication skills

Tools

Microsoft Office

ERP systems

Job description

Client Relationship & Scheduling Coordinator

Keystone Fence Supply Co, Schaefferstown, PA, is a leading supplier of agricultural, equine, and game fencing products, serving contractors, retailers, farmers, and property owners throughout the region. Founded in 1993, Keystone Fence Supply has built a reputation for exceptional customer service, quality products, competitive pricing, and strong relationships with customers. Keystone Fence Supply is committed to providing industry-leading solutions, dependable service, and expert support to help customers achieve success.

Keystone Fence Supply Co. is seeking a highly organized and customer-focused Client Relationship & Scheduling Coordinator to serve as a key point of contact for customers and coordinate product delivery schedules. This role is responsible for managing customer communications throughout the sales process, coordinating deliveries, and ensuring a seamless customer experience from initial inquiry through project completion. The ideal candidate is a proactive problem solver who thrives in a fast‑paced environment, communicates effectively, and maintains strong attention to detail. Successful candidates will build positive relationships, keep schedules running efficiently, and provide exceptional customer service every step of the way.

Position Qualifications:

• At least 3 years of proven success in sales, account management, or customer service-oriented role
• An understanding of construction, agriculture, building supply or related industries, a plus, but not required
• Previous experience with scheduling or dispatching, preferred
• Proficiency with Microsoft Office and ERP systems, required
• Excellent communication skills, both written & verbal, essential
• Demonstrated community involvement, desired