Client Relations Manager

RemX; Virginia (IL); On-site; USD 68,000 - 83,000; Full time

Job summary

RemX is seeking a seasoned Workplace Operations Manager to lead daily operations in a fast-paced corporate environment in Richmond, VA. You will oversee facilities, mail, hospitality, and vendor relations, driving seamless service delivery and space optimization.

You will manage projects, office moves, and vendor contracts, while coaching and developing the team, monitoring budgets and timelines, and communicating updates to leadership and staff to ensure exceptional experiences for clients and

Qualifications

• Experience in workplace operations, facilities management, office services, or a related corporate environment.
• Strong project management and vendor management experience.
• Proven leadership and team development skills.
• Excellent communication, organization, and problem-solving abilities.
• Ability to thrive in a fast-paced environment and manage multiple priorities.
• Commitment to delivering exceptional client and employee experiences.

Responsibilities

• Oversee daily workplace operations including facilities, mail, hospitality, and vendor management.
• Serve as primary point of contact for workplace issues and ensure timely resolutions.
• Lead workplace projects, office moves, and space reconfigurations from planning through execution.
• Coordinate with vendors, IT teams and stakeholders to ensure project delivery.
• Hire, train, coach, and develop team members while maintaining service standards.
• Manage vendor performance, contracts and service quality.
• Oversee office space utilization, maintenance needs, and continuous improvement.
• Communicate workplace updates and operational changes to leadership and employees.
• Monitor budgets, timelines, and project deliverables to ensure successful outcomes.

Skills

Facilities management

Vendor management

Project management

Leadership

Communication

Problem-solving

Budget monitoring

Job description

Job Description

Location: Richmond, VA
Salary: $75,000 Annually

Key Responsibilities

• Manage daily workplace operations, including facilities, mail services, hospitality, and vendor management.
• Serve as the primary point of contact for workplace issues and ensure timely resolution of service concerns.
• Lead workplace projects, office moves, and space reconfigurations from planning through execution.
• Coordinate with vendors, IT teams, and internal stakeholders to ensure seamless project delivery.
• Hire, train, coach, and develop team members while maintaining high service standards.
• Manage vendor performance, contracts, and workplace service quality.
• Oversee office space utilization, maintenance needs, and continuous improvement initiatives.
• Communicate workplace updates and operational changes to leadership and employees.
• Monitor budgets, timelines, and project deliverables to ensure successful outcomes.

Qualifications

• Experience in workplace operations, facilities management, office services, or a related corporate environment.
• Strong project management and vendor management experience.
• Proven leadership and team development skills.
• Excellent communication, organization, and problem-solving abilities.
• Ability to thrive in a fast-paced environment and manage multiple priorities.
• Commitment to delivering exceptional client and employee experiences.

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:

When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.