Client Relations & Hospitality Supervisor

Forrest Solutions LLC; Missouri; Hybrid; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions is seeking a service-driven Corporate Hospitality Supervisor (Client Relations Supervisor) to support daily workplace operations, build strong client relationships, and lead by example in delivering an exceptional workplace experience. This hands-on role blends operations, team leadership, and hospitality in a fast-paced, client-focused environment.

The ideal candidate has 2–3 years in hospitality or a related service setting, strong interpersonal and communication skills, and

Qualifications

• 2-3 years of experience in hospitality, hotel or restaurant operations, event planning, or a related service-focused environment preferred.
• Strong interpersonal, communication, organizational, and problem-solving skills.
• Experience leading or supporting a team, with the ability to navigate relationships across all professional levels.
• Proficiency in Microsoft Office, Google Workspace, and meeting room technology.

Responsibilities

• Oversee daily operations, ensuring service standards, client expectations, and performance goals are consistently met.
• Serve as a primary point of contact for client needs, proactively resolving issues and identifying opportunities to enhance service delivery.
• Lead, coach, and train onsite team members while reinforcing accountability, professionalism, and service excellence.
• Maintain a polished, organized workplace, including meeting rooms, shared workspaces, kitchens, and supply areas.
• Provide backup reception support, including greeting visitors, coordinating access and badges, and ensuring a welcoming guest experience.
• Monitor meeting room reservations, maintain workplace readiness, and coordinate supplies to support seamless daily operations.
• Track performance metrics, prepare weekly reports, and identify opportunities to improve processes and efficiency.

Skills

Hospitality operations

Interpersonal skills

Communication skills

Organizational skills

Team leadership

Microsoft Office

Google Workspace

Meeting room tech

Physical stamina

Problem solving

Customer service

Tools

Microsoft Office

Google Workspace

Meeting room technology

Job description

Opensity Solutions is seeking a service-driven Corporate Hospitality Supervisor (Client Relations Supervisor) to support daily workplace operations, build strong client relationships, and lead by example in delivering an exceptional workplace experience. This hands-on role blends operations, team leadership, and hospitality in a fast-paced, client-focused environment.

The ideal candidate has 2–3 years in hospitality or a related service setting, strong interpersonal and communication skills, and