Client Relations & Hospitality Supervisor

K2 Services; Kansas City (MO); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

PTO

Job summary

Opensity Solutions is seeking a service-driven Corporate Hospitality Supervisor (Client Relations Supervisor) to support daily workplace operations, build strong client relationships, and lead by example in delivering an exceptional workplace experience.

This hands-on role combines operational oversight, team leadership, and hospitality, making it ideal for someone who thrives in a fast-paced, client-focused environment.

Qualifications

• 2–3 years of experience in hospitality, hotel or restaurant operations, event planning, or related service-focused environment preferred.
• Strong interpersonal, communication, organizational, and problem-solving skills.
• Experience leading or supporting a team, with the ability to navigate relationships across all professional levels.
• Proficiency in Microsoft Office, Google Workspace, and meeting room technology.
• A proactive, detail-oriented approach with the ability to multitask, adapt to changing priorities, and work effectively under pressure.
• A polished, professional demeanor and a genuine commitment to outstanding client service.
• Ability to meet the physical demands of a hands-on workplace operations role, including standing, walking, and lifting or moving supplies as needed.

Responsibilities

• Oversee daily operations, ensuring service standards, client expectations, and performance goals are consistently met.
• Serve as a primary point of contact for client needs, proactively resolving issues and identifying opportunities to enhance service delivery.
• Lead, coach, and train onsite team members while reinforcing accountability, professionalism, and service excellence.
• Maintain a polished, organized workplace, including meeting rooms, shared workspaces, kitchens, and supply areas.
• Provide backup reception support, including greeting visitors, coordinating access and badges, and ensuring a welcoming guest experience.
• Monitor meeting room reservations, maintain workplace readiness, and coordinate supplies to support seamless daily operations.
• Track performance metrics, prepare weekly reports, and identify opportunities to improve processes and efficiency.

Skills

Interpersonal skills

Communication

Organizational skills

Problem-solving

Team leadership

MS Office

Google Workspace

Meeting room technology

Multitasking

Adaptability

Tools

Microsoft Office

Google Workspace

Meeting room technology

Job description

Opensity Solutions is seeking a service-driven Corporate Hospitality Supervisor (Client Relations Supervisor) to support daily workplace operations, build strong client relationships, and lead by example in delivering an exceptional workplace experience.

This hands-on role combines operational oversight, team leadership, and hospitality, making it ideal for someone who thrives in a fast-paced, client-focused environment.