Client Project Coordinator: Lab Ops & Client Success

RXinsider LTD.; Tustin (CA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Life insurance

401(k) with company match

Paid vacation & holidays

Job summary

Eurofins SN Labs in the United States is seeking a Client Project Coordinator to serve as the operational backbone of client experience. You will own the full project lifecycle from sample submission to final report, ensuring on-time delivery, accuracy, and budget adherence.

This role suits someone who thrives on organization, values excellent client service, and wants a career in a science‑driven, growth‑oriented business. Strong communication and comfort with data systems are essential.

Qualifications

• Bachelor's degree preferred; equivalent professional experience will be strongly considered.
• Less than 1 year in a client-facing, project coordination, or operations role.
• Exceptional organization and attention to detail.
• Strong written and verbal communication.
• Comfort with technology and data systems; proficiency in Excel and the Microsoft Office suite; experience with LIMS, CRM, or ERP systems is a plus.
• A bias toward action, ownership, and follow-through.

Responsibilities

• Client Project Management: primary contact for assigned client accounts; manage full project lifecycle from sample submission through final report delivery.
• Sample Registration & Chain of Custody: log and register samples into LIMS; verify docs and route samples to teams with zero errors.
• Client Communication: manage emails, calls, and portal updates; set expectations on turnaround times; resolve issues.
• Data & Account Management: maintain client records, project histories, pricing, and testing specs.
• Cross-Functional Coordination: collaborate with scientific, sales, and accounting teams to keep projects moving.
• Continuous Improvement: identify recurring friction points and help fix them.

Skills

Excellent organization

Strong written and verbal comms

Proficiency in Excel

Data systems familiarity

Bias toward action

Education

Bachelor's degree preferred

Tools

Excel

Microsoft Office

LIMS

CRM

ERP systems

Job description

Eurofins SN Labs in the United States is seeking a Client Project Coordinator to serve as the operational backbone of client experience. You will own the full project lifecycle from sample submission to final report, ensuring on-time delivery, accuracy, and budget adherence.

This role suits someone who thrives on organization, values excellent client service, and wants a career in a science‑driven, growth‑oriented business. Strong communication and comfort with data systems are essential.