Client Programs & Projects Coordinator

Info Image; Coppell (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

InfoIMAGE is seeking an Account Coordinator to manage and coordinate activities for assigned customer accounts, ensuring timely, service-oriented delivery of client projects. The role interfaces with Sales, Production, and Implementation teams to keep projects on schedule and aligned with client expectations.

The ideal candidate has 3+ years in customer service and administrative roles, strong organizational skills, and the ability to communicate clearly with diverse teams.

Qualifications

• Bachelor's degree or combination of skills, experience and tenure at InfoIMAGE in lieu of degree.
• 3+ years of customer service and administrative experience.
• Strong organizational and communication skills with attention to detail.

Responsibilities

• Assist Sales and Account Managers.
• Maintain and update customers' job timelines in collaboration with production and implementation teams.
• Coordinate production and deliverables with staff across departments; communicate updated production information to customers.
• Monitor daily job progress; anticipate problems; ensure projects are on track and delivered on time.
• Keep customer information up-to-date in CRM; manage interactions for effective service.
• Communicate production schedules and adjust timelines with customers and staff; manage changes.

Skills

Customer service

Administrative support

Communication

Collaboration

Problem solving

Organizational skills

Multitasking

Attention to detail

Education

Bachelor's degree

Tools

MS Office Suite

Microsoft Project

Proprietary PM software

Job description

InfoIMAGE is seeking an Account Coordinator to manage and coordinate activities for assigned customer accounts, ensuring timely, service-oriented delivery of client projects. The role interfaces with Sales, Production, and Implementation teams to keep projects on schedule and aligned with client expectations.

The ideal candidate has 3+ years in customer service and administrative roles, strong organizational skills, and the ability to communicate clearly with diverse teams.